How We Ship
We use USPS and UPS for our shipments.
We ship [almost] every weekday from our warehouses in Seattle and Leavenworth, Washington. As a small business, our warehouse is closed on weekends and some holidays.
If you have specific questions about shipping and delivery estimates, please reach out through our Contact Form.
We process all orders within 48 hours after being placed and any delays will be communicated to you. Please reach out to us directly if you have a delivery deadline and we will do our best to accommodate!
Find Your Order
Tracking Your Order
Check your Order Confirmation email for tracking details.
Lost or Stolen Packages
If your order has been lost or stolen, please contact us through our Contact Form or by replying to your Order Confirmation email.
Standard Shipping Costs
Shipping for Orders over $24.95 is Free! We offer expedited shipping on most products. Reach out to us directly if you need assistance or a rush delivery.
Returns & Exchanges
Customers are responsible for return shipping on all returns and exchanges, unless due to company error.